Payment Policy
At Neon Era, we strive to make your checkout experience simple, secure, and hassle-free. We offer a variety of trusted payment methods so you can shop with confidence.
Accepted Payment Methods
We currently accept the following payment methods:
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Visa
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Mastercard
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American Express
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Discover
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Apple Pay
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Google Pay
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Shop Pay
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PayPal
All payments are processed in U.S. Dollars (USD).
Secure Payments
Your security is our priority. All transactions are processed through secure, encrypted payment gateways that meet industry security standards. Neon Era does not collect or store your full credit or debit card information.
Payment Authorization
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Orders are processed only after payment has been successfully authorized.
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If your payment is declined or cannot be processed, your order will not be completed.
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If you experience payment issues, please try another payment method or contact your bank or card provider for assistance.
Billing Information
To avoid delays or payment declines, please ensure that your billing information matches the details on file with your payment provider.
Payment Confirmation
Once your payment is successfully completed, you will receive an order confirmation email. If you do not receive a confirmation within a few minutes, please check your spam or junk folder or contact our support team.
Taxes
Any applicable taxes will be calculated and displayed during checkout before your order is finalized.
Contact Us
If you have any questions regarding payments or need assistance with your order, please contact us:
Email: support@neonera.store
Phone: +1 (786) 250-0524
Business Hours: Monday–Friday
Address: 7901 4TH ST N, STE 300, St. Petersburg, FL 33702, United States